fairyrune: (Default)
[personal profile] fairyrune
I am having issues with my home computer, and my darling boyfriend has been too busy to look at it. I am hoping that one of you lovlies out there in LJ/Facebook-land can help me out.

Last week, I was messing about on the internet, when all of a sudden things just...stopped working. Every time I tried to load a page I'd get a message that said "The connection to the server was reset." Type thing.

Restarted the computer. No luck. Same message. Shut down the computer, unplugged the modem, unplugged the router, re-plugged the modem, re-plugged the router, turned the computer back on...no dice.

I'm running Windows XP, with the most recent version of Firefox. IE 7 didn't want to connect, either.

Rich's laptop and the (se)X-Box are connecting just fine, so I'm pretty sure it's not the network.

Oh, and I've tried using both the wireless and wired conncections, to no avail.

Anybody have any sort of idea of how to fix this? I would really love to have internet on MY computer again.

Date: 2009-08-27 01:58 pm (UTC)
From: [identity profile] mcallahan.livejournal.com
first thing to try is to empty cache files and delete all your cookies...

often that is all you need

Date: 2009-08-27 04:18 pm (UTC)
From: [identity profile] mishmosh.livejournal.com
You are running an anti-virus/anti-spyware?

Also, when you go into Network Connection Properties (or something similarly named) there should be an option to try an Repair the connection. Try that too.

Date: 2009-08-27 05:58 pm (UTC)
From: [identity profile] jedi-007.livejournal.com
can you do anything on the network at all with that computer? If it's both IE and Firefox, it seems to be a more specific network error that's occuring.

Date: 2009-08-27 06:23 pm (UTC)
From: [identity profile] jedi-007.livejournal.com
it sounds like something could be wrong with the IP stack. If you were unable to update virus definitions, it could be some sort of virus thingy....

Try running it in safe mode with Network support, to see if I can access the internet that way. (in case you don't remember, hit F8 on startup)...

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